Return Policy
Genfrid is committed to 100% Customer Satisfaction. If you are unsatisfied for any reason as per the terms and conditions mentioned below, you can return the product to us within 7 days from the delivery date with the Original Packing.
Terms & Condition:-
- All Returns/Refunds for all related to damage/defect/quantity mismatch/description mismatch are eligible for return but within 48 hours from Delivery.
- The product should be tried one time and not be used on a regular basis.
- Supporting any issue is mandatory to make a decision.
- All Replacement/Refunds will be processed only after the product is received back to us and the quality check is cleared.
- Any product returned that shows improper use, improper handling, or physical damage; damaged/torn out the box, missing manuals, parts, and accessories will not be Replaced/Refunded and will be returned back to the buyer without rendering a reason.
- Any return where customers don't want the product even if the description is correct will not be entertained.
In case of an empty box or missing item, the case should be registered within 24 hours of delivery or else Genfrid has all the rights to reject the complaint.
Return Procedure
For all returns, You can reach us on Call: +91 9990159837 (Mon-Fri 10 AM - 6 PM) or Email at: support@Genfrid.com . Provide a specific valid reason for your return. Include a copy of the original invoice in the package.
Note :- Genfrid team has the right to accept or reject the return request on a case to case basis depending upon the support shared by the customer.