Delivery Policy

Thank you for choosing Genfrid!

At Genfrid, we strive to provide our customers with the best shopping experience, including prompt and reliable delivery of your car and bike accessories. Here’s what you need to know about our delivery policy:

1. Delivery Timeframe

  • Processing Time: Once your order is placed, it typically takes 1-2 business days for us to process and prepare it for shipping.
  • Shipping Time: Our standard delivery time is 1 week from the date your order is processed.

2. Delivery Areas

  • We currently deliver to addresses within [India]. If you are outside this area, please contact our customer service team to discuss possible delivery options.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your location and the size of your order. Any applicable shipping fees will be displayed before you complete your purchase.

4. Order Tracking

  • Once your order is dispatched, we will provide you with a tracking number so you can monitor its journey to your doorstep. You can track your order using the link provided in your shipping confirmation email.

5. Delivery Issues

  • If there are any issues with your delivery, such as delays or damage, please contact our customer service team at [support@genfrid.com / +91 9990159837]. as soon as possible. We are here to assist you and ensure a satisfactory resolution.

6. Delivery to Multiple Addresses

  • If you need to have your order delivered to multiple addresses, please place separate orders for each address. This allows us to process and ship each order accurately and efficiently.

7. Signature Requirement

  • For certain orders, a signature may be required upon delivery. This is to ensure the safe and secure receipt of your items.

8. Address Accuracy

  • Please ensure that your delivery address is accurate and complete. Genfrid is not responsible for delays or delivery issues resulting from incorrect or incomplete address information.

9. Delivery Confirmation

  • Once your order is delivered, you will receive a confirmation email. If you do not receive this email, or if there are any issues with the delivery, please reach out to us immediately.

Thank you for your patience and understanding. We appreciate your business and are committed to delivering your car and bike accessories as quickly and efficiently as possible!

For any questions or concerns regarding our delivery policy, please contact us at [support@genfrid.com / +91 9990159837].